I'm Greg, an installation specialist and 8 year Windows MVP, here to help you. If the software doesn't allow importing pictures, then check in Settings > Devices > Autoplay for the camera when it is plugged in and turned on. See your options in the drop down menu.

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It may have a tool to import pictures, or you may need to access it as a drive like a flash stick to copy your pictures over. This can also be done in File Explorer by finding the camera under This PC. Earthquake 3d enhanced edition v355 2017. I hope this helps. Feel free to ask back any questions and let us know how it goes.

I will keep working with you until it's resolved. ---------------------------------- I am a volunteer and not Microsoft. Approaching 100,000 helped in forums.

I don't quit for those who are polite and cooperative. Windows MVP 2010-19, Moderator.

Login / New Registration To download software and/or firmware, user registration is required. • Firmware DS-U1 Ver3.10 • 1.For installation, the DS-U1 and a PC need to be connected through USB I/F. Necessary condition of PC • －OS.Windows 2000 Service Pack 4 (English/Japanese) or Windows XP Service Pack 2 (English/Japanese). • －Installing the DS-U1 Driver(USB DS-5M Camera Driver: Ver.1.00/USB I series microscope Driver: Ver.1.02).

• －Mounting USB2.0 I/F Port. You had better install this program with the PC you use to connect to a DS-U1.

• 2.Description Applications can now determine the DS-U1 camera head is connected. For detail information, please refer readme.txt file. Release date: •.